Tracking Number Policy:

The following are the maximum number of days for tracking numbers to be delivered after order is processed
* Boots, Shoes & Bags: 7-10 days after order processing
  US, UK, CA, AUS - EMS With Destination Tracking
  Other International  - China Post Does Not Include Final Destination Tracking
* Visionary Cards & Posters:  8-11 days after order processing
* Jigsaw Puzzles: 4-7 days after order processing

Shipping Policy:

Delivery Time Estimates for Boots, Shoes, Hoodies & Bags:
Production Time: 7-10 Days
US, UK, CA, AUS Delivery Time Estimates: 10-28 Days (Usually takes about two weeks)
Other International Delivery Time Estimates: 2-4 Weeks

***Netherlands, Sweden, Denmark & Germany: Shipping can sometimes take up to 45 days from the time that order has a tracking number.
Other International shoe orders that have not arrived within 45 days of order processing are eligible for refunds or free reshipment.  


Delivery Time Estimates for Visionary Cards & Posters
Production Time: 8-11 Days
US  Delivery Time Estimates: 10-25 Days
Other International Delivery Time Estimates: 2-4 Weeks 

Delivery Time Estimates for Jigsaw Puzzles:
Production Time: 3-5 Days
Delivery Time Estimates: 8-15 Days


Customs Charges:

    Our price on checkout stage is final, and we are not charging any additional fees. 
    However, the Receivers duty and custom fees taxes depend on the country and we are not responsible for customs charges made by it. 
    We Highly recommend checking Receiver's guide to Duties and taxes in your country.
    If you need help, contact us at info@noaknafo.com and we'll do our best to help.

 * Friends from Europe / the UK

There is a good chance that you will asked to pay some VAT, Customs Duty or Excise Duty  on goods sent from outside the European Union (EU) before you can collect them or receive the order from the carrier. If you choose to refuse the delivery, we will not get the package back, and will not take responsibility on such cases.

For more info regarding EU custom tax's, Please have a look here:  https://www.gov.uk/goods-sent-from-abroad/ tax -and-duty


And of course, if you have any question, please - do not hesitate to write us an email to info@noaknafo.com